Shopping Guide

The official online store for JUSTIN DAVIS (hereinafter referred to as "this site") is operated by Art Piece Co., Ltd. (hereinafter referred to as "the Company"). Please read and understand the following precautions before using this site. Please note that the Company may change the content of this site without prior notice.

◯For First-time Users

This site is the official online store for JUSTIN DAVIS Jewels. You can purchase JUSTIN DAVIS products online.
This site handles two types of products: "in-stock items" and "build-to-order items."Please read this page carefully for details.

◯How to Order

How to Order on This Site
(1) Find products from the top page
Please search using one of the following methods:
● Select the desired product category from the hamburger menu in the upper left corner of the top page.
● Select the magnifying glass icon in the upper right corner of the top page and search by keyword.
● Navigate to the product page from each product displayed on the top page.
● Navigate to the product list page from the product category banner displayed on the top page.

(2) Product list is displayed
Once you reach the product list from each page, click on the desired product. The product details screen will be displayed.

(3) On the product details page, select the quantity/size and click the "Add to Cart" or "Request Build-to-Order" button. This page uses encryption technology (SSL).

(4) Confirm your order details
Confirm your order details and proceed to checkout. If you have any additional notes regarding your order, please enter them in "Add order note."

(5) Specify the delivery address
Enter your contact information and shipping address, then proceed to payment.

(6) Specify payment method
Select your payment method and click the "Buy Now" button to complete your order. Depending on the payment method, you may be redirected to an input screen for various payments, so please complete the input.

How to Order by Phone
Phone number: 050-3528-5197

▼Operating hours
Weekdays 10:00-12:00 / 13:00-18:00
*Closed on Saturdays, Sundays, and public holidays

▼Terms of Use
Please be sure to check the 【Terms of Use】 of the official JUSTIN DAVIS online store.
All customers who place an order by phone will be deemed to have agreed to all 【Terms of Use】.
An automatic order confirmation email will not be sent. The contract for your order will be concluded after the call ends.

▼Payment
Purchases are limited to convenience store payment, bank transfer, or NP deferred payment.
*Credit cards cannot be used for phone orders.
*NP deferred payment is only available for in-stock items.

▼Information requested by phone
Orders will be taken in the following order:
① Product number / product name / color / size / quantity of the ordered product
② Whether gift wrapping is desired
③ Name / customer's address / phone number / delivery address
④ Payment method 【Please choose from convenience store payment / bank transfer / NP deferred payment】
⑤ Desired date and time of delivery
⑥ Repeat and confirm ordered products / customer information
⑦ Explanation of payment amount and various payment methods

▼Caution
Phone orders take about 10-15 minutes.
Please be prepared to take notes on payment information.
The stock status of in-stock items fluctuates constantly, so we may not be able to provide the product.
If there are any confirmation or changes after the order is confirmed, we may call you back.
If the phone line is busy, it will go to voicemail, but we will call you back. Please wait.

Thank you for your understanding and cooperation in advance.
We look forward to receiving your orders.

Display and Notation on Product Details Pages
The photos on the product details page are images of the product taken from the front (some exceptions apply).
*We make every effort to photograph colors as close to the actual product as possible, but please understand that the actual product colors may appear different depending on the monitor settings of the computer used, and the manufacturer and model of the mobile phone.

Stock Status
For current stock status, please check the product details page. If the "Add to Cart" button is displayed, the item is in stock.

If the "Request Build-to-Order" button is displayed, it means the item is currently out of stock in the online store, and it will take some time to prepare the product.

Add to Favorites List
This feature allows you to list your favorite products and view them later.
You can use it according to your situation, such as when you want to carefully view product information but don't have time, or when you want to order but are still undecided.
*Please note that stock is not secured.
*Only products currently for sale will be displayed.

About Build-to-Order Products
We will produce and prepare the product after your order is confirmed. (For convenience store payment/bank transfer, the order is confirmed upon payment confirmation.) Normally, delivery takes approximately 50 days.

*For urgent orders
Although currently sold out in the online store, stock is expected to arrive periodically. It may also be possible to order. For urgent orders, please inquire with your desired color and size before placing your order.

Normally, it takes approximately 50 days from the order date. Bridal rings can be delivered in approximately 30 to 40 days. Please note that if you request a diamond appraisal certificate, it will take an additional 10 days, so please be careful when placing your order.
During peak seasons when orders are concentrated, such as year-end and New Year holidays, major holidays, and Christmas season (e.g., early November to early January), it takes approximately 70 days from the order date.
*For convenience store payments, delivery will be approximately 50 days from the payment confirmation date.
*Some remote islands may take more than 50 days.

About In-Stock Items
In-stock items will be shipped within 2 business days of your order and delivered within 2-5 business days.
*For convenience store payments and bank transfers, items will be shipped within 2 business days of payment confirmation.
Please note that delivery may be delayed from the requested date and time due to natural disasters, traffic conditions, or other circumstances.
If you order build-to-order items and in-stock items together, please note that all items will be shipped together after all products are ready.

About the Shopping Cart
Items added to the cart will be displayed in the cart, but this does not reserve the items.
Items are secured as soon as the order process is complete, so we recommend completing the order process as soon as possible.
Also, if you are browsing the site for a long time or purchasing multiple items, please check that the items you put in the cart have not disappeared before proceeding to the order process.

Order Confirmation
Once your order is complete, a "Order Confirmation" email will be sent to the email address you provided during the order.

Members can also check their order history from the "Account" page.
*The email contains your order details, so please check for any errors.
*Depending on server conditions, email transmission may be delayed or not delivered. If you do not receive the email after a while, please contact us.

◯Payment

Payment can be made by the following methods:
・Credit Card
・NP Deferred Payment
・Convenience Store Payment (Prepayment)
・Carrier Billing
・Bank Transfer (Prepayment)
・Amazon Pay
・Apple Pay
・Google Pay
・Shop Pay
・Rakuten Pay

Please see the descriptions below for details on each payment method.

The card usage date will be the date the product was ordered.

Accepted Credit Cards
・VISA
・JCB
・Master
・Diners
・American Express (AMEX)

*Cards not under your name cannot be used.
*For credit card payments, we use encryption technology (SSL) to provide a more secure environment as a service, but we do not guarantee its safety, and in the event of data leakage or other incidents, we cannot be held responsible.

Credit Card Billing Date
We secure a credit card authorization at the time of order confirmation through a payment processing agent and bill the card company upon product shipment. Therefore, please contact your credit card company directly for information on the billing date.

Depending on your credit card company's billing cycle, billing may occur 1-2 months later.

The name that appears on your credit card statement will be "JUSTIN DAVIS".

About Security Code
What is a security code? It is a 3-digit (or 4-digit) number printed on the back of your credit card. As a security measure to prevent unauthorized credit card use, you are asked to enter it each time you use credit card payment. The numbers circled in the diagram below are the relevant digits.


If a total of 19 digits are listed on the back of your credit card, including the credit card number within the signature field, the 3 digits from the 17th to 19th position are the security code.


If a total of 7 digits are listed on the back of your credit card, including the credit card number within the signature field, the 3 digits from the 5th to 7th position are the security code.

Some credit cards may not have a security code. If the security code is not listed or is unknown, please contact your credit card issuer.

About 3D Secure (Identity Verification)
3D Secure is a system to make credit card payments on the internet more secure. In addition to credit card number, expiration date, and other information, customers enter a password previously registered with the card issuer to verify their identity.

Customers paying by card will always need to enter a password, so if you do not know your password, please contact your card company in advance to confirm it.

⚫︎NP Deferred Payment

Details of this payment method
This is a safe and easy payment method that allows you to pay later at "convenience stores," "post offices," "banks," or "LINE Pay" after confirming the arrival of the product. The invoice will be mailed separately from the product, so please make your payment within 14 days of issuance.

Please note
・Deferred payment fee: 330 yen
・For deferred payment orders, the deferred payment service of Net Protections, Inc. will apply, and the claim will be transferred to the company. Please agree to the NP deferred payment terms of use and the company's privacy policy when selecting the deferred payment service. Please click the banner for details.
The usage limit is a cumulative balance of up to 35,000 yen (tax included).
・If the user is a minor, please use with the consent of a legal guardian.

⚫︎Convenience Store Payment (Prepayment)
Payment is available at major convenience stores nationwide.
As a general rule, if you choose convenience store payment, you cannot change the order details after the order is placed. Please be careful.
Also, products will be shipped after we confirm your payment.

Available Convenience Stores
Seven-Eleven, Lawson, FamilyMart, Ministop, Seicomart
>Convenience Store Payment Procedure (Lawson)
>Convenience Store Payment Procedure (FamilyMart)
>Convenience Store Payment Procedure (Ministop)
>Convenience Store Payment Procedure (Seicomart)

Payment Procedure
Select your desired convenience store on the payment method selection screen and confirm your order.

Payment Deadline
Please make your payment within 7 days of placing your order.
Please note that if payment is not confirmed after 7 days, the order will be canceled without prior notice.

Maximum Payment Amount
Less than 300,000 yen (tax included)

⚫︎Carrier Billing
This payment method allows you to combine your payment with your mobile phone bill.
You can pay using the ID/password authentication of each mobile carrier.

d払い (d Payment)
d払い is an easy, convenient, and advantageous smartphone payment service that allows you to pay for purchases at stores and online shopping by combining them with your monthly mobile phone bill.
> What is d払い (Docomo Website)
> How to Use d払い

au Easy Payment
This service allows you to pay for content, shopping, etc., purchased on smartphones, PCs, etc., using your au ID.
> What is au Easy Payment (au Website)
> How to Use au Easy Payment

SoftBank Collective Payment
This payment service allows you to pay for shopping and other expenses together with your monthly mobile phone bill.
> What is SoftBank Collective Payment (SoftBank Website)
> How to Use SoftBank Collective Payment

⚫︎Bank Transfer
This is a prepayment method. Please transfer the payment to the designated account within 7 days of your order. If payment is not confirmed after 7 days, the order will be canceled without prior notice.

【Transfer Account】
Sumitomo Mitsui Banking Corporation, Setagaya Branch (788)
Ordinary Account 5414377
Account Name: Art Piece Co., Ltd.

When making a transfer, please enter the 【Order Number】 and 【Your Name】 as the remitter's name.

⚫︎Amazon Pay
You can place an order using the shipping address and credit card information registered in your Amazon account.
> Amazon Pay FAQ (Amazon Website)

⚫︎Apple Pay
If you are registered with Apple Pay, you can pay using your registered information.
> What is Apple Pay (Apple Pay Website)

⚫︎Google Pay
If you are registered with Google Pay, you can pay using your registered information.
> What is Google Pay (Google Pay Website)

⚫︎Shop Pay
If you save your address and credit card information in Shop Pay, you can easily pay using the saved information at stores where Shop Pay is enabled for future purchases.

⚫︎Rakuten Pay
> What is Rakuten Pay (Rakuten Pay Website)
> How to Use Rakuten Pay

◯Shipping